What Our Customers Are Saying About First Up Cleaning Services
Real customers. Real platforms. Nothing curated except what's worth reading in full.
Based on 11 reviews
First Up Cleaning Services is a certified, BBB accredited cleaning company serving Manhattan, Brooklyn, Queens, the Bronx, and Nassau County since 2015 — with verified five-star reviews across Google, Yelp, and Thumbtack from residential and commercial customers across New York City.
What New Yorkers Say About First Up Cleaning Services
"Extremely happy with the quality of service and professionalism exhibited by First Up. Move-out cleaning, fridge, and oven — everything handled. I highly recommend them."
Rahul P. — Thumbtack
"My bathroom was a mess and I lost hope of getting it back in shape. First Up Cleaning Services restored it to my dream bathroom."
Alex Tank — Google
"Very thorough, went the extra mile, everything was seamless. Standard cleaning plus interior windows — even with a pet in the home. Thanks so much!"
Stephanie R. — Thumbtack
"Fast response, professional, reasonably priced and excellent service. Will definitely be using again."
Dianna C. — Thumbtack
"I don't really like to write a lot of reviews, but when they called me, they didn't just try to rush me into a sale. They made sure I was comfortable and knew what I was going to get. I really appreciate companies that care like this. You don't have too many nowadays."
Susan R. — Thumbtack
"I changed my appointment twice and then had to cancel because of circumstances beyond my control. The agent who assisted me, Nicole, was extremely helpful, understanding, and professional. She made the entire experience painless."
Luz Rodriguez — Google
"We were finally ready for a deep clean of the bathrooms and guest room. The cleaner was super friendly, took her time, and everything was shiny and beautiful when she left. She got into the cracks and crevices and hard to reach places I had been ignoring."
Theresa F. — Yelp
"My stove has never looked cleaner, floors spotless, bathroom spotless. She even organized for me and took her time. She brought my apartment back to what it was."
Amanda W. — Thumbtack
"Excellent cleaning. Very professional, very nice workers. Made my sink and refrigerator look like new. Not a spec of dust when they left."
Maria Ortiz — Google
See Every Review We've Ever Received
The reviews above are our favorites. Below is everything — aggregated in real time from Google, Yelp, Facebook, and more. We don't filter what shows up here.
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Why Customers Trust First Up Cleaning Services
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BBB Accredited Since 2021
First Up Cleaning Services is accredited by the Better Business Bureau — a standard most cleaning companies in NYC never pursue. It means our business practices, licensing, and insurance have been independently verified.
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Certified & Insured
Every cleaner who enters your home or office is fully insured and operates under our certified service standards. You're covered — and so is everything we touch.
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Verified Reviews Across Platforms
Our reviews come from Google, Yelp, and Thumbtack independently — not a single platform we control. Five stars on three separate platforms means something different than five stars on one.
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Serving NYC Since 2015
Manhattan, Brooklyn, Queens, the Bronx, Nassau County. Over a decade of residential and commercial cleaning across New York City's five boroughs and Long Island
Yes. The reviews on this page come directly from Google, Yelp, and Thumbtack — three independent platforms where only customers who booked and paid for a service can leave a review. First Up Cleaning Services does not edit, remove, or incentivize reviews on any platform.
First Up Cleaning Services maintained a 5.0 Google rating for several years. One review brought the average to 4.6 — a review that addressed a personal interaction rather than the quality of cleaning service delivered. We stand behind our work and believe our full review record speaks for itself.
Yes. The live review feed on this page aggregates reviews from Google, Yelp, Facebook, and additional platforms in real time. You can also visit our Google Business Profile, Yelp listing, or Thumbtack profile directly to read every review we've received.
Yes. We respond to every review — positive and negative — because every customer's experience matters. If something didn't go right, we want to know and we want to make it right.
The easiest way is Google — it takes under a minute and makes the biggest difference for other New Yorkers researching cleaning services. Links to our Google, Yelp, and Thumbtack review pages are in the section above.
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Cancel anytime. We serve Manhattan, Brooklyn, Queens, the Bronx, and Nassau County.