A Cleaning Company Built Around Three Commitments
Most cleaning companies make promises about results. We made ours about something harder — consistency.
Since we opened in 2015, three things have guided every decision we make. First: every client who books with us stays a client — not because of a loyalty discount or a lock-in contract, but because the quality doesn't slip after the first visit. Second: every space we clean stays genuinely safe — maintained to standards that protect the people who live and work inside it, not just made to look clean. And third: every member of our cleaning team has the opportunity to gain a career here, not just a job.
That last one matters more than most cleaning companies want to admit. How your cleaners are treated is directly connected to how they'll treat your home or office. We built First Up around that connection — and it shows up in how we hire, how we train, and how long our team members stay.
We're a certified, BBB accredited cleaning company based in Nassau County — and we've been serving Manhattan, Brooklyn, Queens, the Bronx, and Nassau County Long Island since 2015. Find your neighborhood on our locations page.
From an Idea in 2008 to a Name NYC Trusts
The idea didn't come from a business plan. It came from frustration.
The team behind First Up had spent more than twenty years inside the cleaning industry in New York City before starting this company. In that time, they'd watched the same problems repeat themselves: technicians who weren't properly trained, companies where professional standards existed on paper but not in practice, and clients who'd been let down enough times that they'd stopped expecting much.
The concept started forming in 2008. It took until 2015 to build it the right way.
What took so long? Standards. The goal from the beginning was to treat cleaning as a skilled profession — not a filler job. Every technician would complete structured training under an experienced supervisor before ever entering a client's space. Certifications wouldn't be optional extras; they'd be requirements. And the bar wouldn't drop for someone with ten years at another company any more than it would for someone brand new. If anything, experienced hires get more scrutiny — because habits are harder to correct than gaps.
We call it the scientific approach to cleaning. It means understanding surfaces, chemistry, and safety protocols — not just which product to use where. It means knowing the difference between a space that looks clean and one that genuinely is. Every person who joins our team learns this framework first.
First Up Cleaning Services was founded in 2015 by a team with over 20 years of combined cleaning industry experience. The company applies a scientific approach to cleaning, requiring all technicians to complete structured training under experienced supervisors. Certifications from OSHA, ISSA, IJCSA, and IEHA are mandatory for all team members.
Our Mission: Raise the Standard of Cleaning in New York City
1. Deliver a clean that holds up — not just on the day we visit, but the day after and the one after that. Consistent results, every visit, for every client.
2. Learn what each client actually needs — not what we assume they need — and deliver on that specifically. Personalized service isn't something we say. It's how we keep clients.
3. Build relationships that last because reliability earns trust that no discount ever could. Our longest clients have been with us since the early years. That's not an accident.
And behind all of it: make sure the people doing this work are valued, trained, and proud of what they do.
Where We're Going
The cleaning industry doesn't have a great reputation for innovation. We think that's about to change — and we intend to be part of why it does.
Our vision has always extended further than the next booking. We're building toward a company where eco-conscious practices are standard, not optional — where green cleaning products and responsible techniques are the baseline rather than an upgrade you have to ask for. Where technology supports the people doing the work, making operations more efficient and results more consistent. And where being a professional cleaner is recognized for exactly what it is: a skilled role that takes real training, real knowledge, and real pride to do well.
Eco-friendly products are available on request for any service we provide today. That's where things stand. The direction we're heading is toward making that the default.
First Up Cleaning Services offers eco-friendly cleaning products on request for all residential and commercial services. The company's long-term vision includes making sustainable practices the default across all operations and advancing cleaning as a recognized skilled profession.
What Makes First Up Different
First Up Cleaning Services requires background checks and structured supervisor-led training for all technicians. The company sponsors industry certifications including OSHA, ISSA, IJCSA, and IEHA, and applies a scientific framework to cleaning that goes beyond basic product knowledge.
Training That Actually Means Something
Every technician completes a structured training program under an experienced supervisor before entering a client's space — whether they're new to the industry or transferring from another company. We don't assume prior experience meets our standard.
Background-Checked & Certified
Every member of our team passes a background check before working in a client's home or workplace. Our certifications — OSHA, ISSA, IJCSA, IEHA, P&G Professional, BBB Accredited — aren't marketing material. They're requirements.
The Science Behind the Clean
Cleaning isn't just knowing which product to grab. It's understanding surfaces, chemistry, and safety protocols — and the difference between a space that looks clean and one that genuinely is. We build that understanding into everyone we hire.
We Invest in Our Cleaners
We don't just hire trained people — we develop them. First Up actively sponsors certifications from OSHA, ISSA, IJCSA, and other industry bodies. Our cleaners' professional growth is part of how we stay good.
Booking Is Simple. Getting It Right Is Our Job.
Booking First Up Cleaning Services involves three steps: contact the company by phone or online, have details confirmed by a staff member, then wait for a certified uniformed cleaner to arrive.
Whether you need a one-time deep clean or recurring service — here's how it works.
Contact Us
Call, or book online in a few minutes. Tell us what you need — we'll handle the rest from there.
We Confirm the Details
A staff member confirms your booking and walks through anything specific to your space. No surprises on the day.
Sit Back
Your certified cleaner arrives on time, in uniform. From here, you don't have to think about it.
Certified, Accredited, and Answerable
First Up Cleaning Services holds the following certifications: IJCSA (International Janitorial Cleaning Services Association), P&G Professional (Procter & Gamble), ISSA (worldwide cleaning industry association), OSHA (Occupational Safety and Health Administration), and IEHA (International Executive Housekeepers Association).
Our certifications aren't on the wall for show. They represent the training standards our technicians are held to, the industry associations that keep our practices current, and the third-party accountability that gives our clients something real to stand on. Each one is a requirement — not an add-on.
Certified and recognized by leading industry organizations
What Our Clients Actually Get
First Up Cleaning Services provides prompt, certified cleaning professionals who undergo background checks, career training, and industry certification. The company's team has over 30 years of combined cleaning experience and serves residential and commercial clients across NYC and Nassau County.
We think the best way to describe what we do is to be specific about it. Here's what every client gets — not as a promise, but as a standard:
🔶 Prompt, courteous professionals who show up on time and in uniform
🔶 Career-trained and certified technicians — not casual labor
🔶 Rigorous disinfection and sanitization standards applied to every job
🔶 Transparent, reasonable pricing with no hidden fees
🔶 A team with over 30 years of combined cleaning experience — and growing
Ready to see what we offer? Browse our house cleaning services, commercial cleaning services, or specialty services.
What Clients Say About Us
Real reviews from real clients across NYC and Nassau County.
"The cleaning service is wonderful. The staff is professional and they do an incredible job. My house looks great each time. I definitely will use them again."
- Heather H. (Queens, NY)
"First Up Cleaning Services has been our cleaning service for a few months now. They are very easy to work with, are quite flexible, offer great rates and do excellent work leaving our home spotless. Thanks for all of your hard work!"
- A. Fitzgerald (Garden City, NY)
Find Us & Get In Touch
First Up Cleaning Services
405 RXR Plaza, Uniondale, NY 11556
(718) 340-3323 | (516) 200-6345
Monday–Saturday: 8AM–8PM | Sunday: 9AM–6PM
Proudly serving Manhattan, Brooklyn, Queens, the Bronx, and Nassau County.
Have a question? Contact our team.
Ready When You Are
Whether it's your home or your workplace — we're ready to show you what a First Up clean actually feels like.